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          The UK's No1 Supplier of Jewellery for Ballroom and Latin Dancers

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Returns Policy

 
Ready To Wear Range
Don't worry if something doesn't fit or it's not suitable because you can return the goods for a refund or exchange, providing the goods have not been worn.   
Please note we are not able to exchange pierced earrings for hygiene reasons. 
You have 14 days from the despatch date in which to return the goods. For a returns reference number please contact us at returns@ballroom-bling.com
Return the jewellery to us in the original condition and packaging or we may not be able to process your refund.

Custom Made Range
We regret we are unable to provide a refund for Custom Made Orders, as these have been made specifically to your specifications, and stones and materials have been purchased on your behalf accordingly.  If we deem the order to be unfit for purpose, or differing in quality, we will offer you an exchange or a gift voucher for future use.

You are responsible for returning the item back to us. We do not accept responsibility for it until it has been delivered to us. We advise you obtain proof of postage and we recommend you send the item by a Signed For service.

Refunds
 
We do not credit back the return postage cost unless the item is faulty.
Earrings, for hygiene reasons, cannot be exchanged or refunded unless faulty.
Cancellations If you realised you made a mistake and want to cancel your order, please contact us at cancellations@ballroom-bling.com. Since we despatch quickly it may not be possible to stop your order so in those instances please follow the instructions for returning an item

Please also read our Terms and Conditions before ordering.